Privacy Policy

Last Updated: 1/02/2025

 

At Lustre and Leaf, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website www.lustreandleaf.co.nz and purchase our products.

 

Information We Collect

We collect personal information that you provide to us when you:

  • Place an order on our website

  • Subscribe to our newsletter

  • Contact us via email, phone, or contact forms

  • Engage with us on social media

The types of personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Any other details you provide voluntarily

 

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchases, updates, and promotions

  • Improve our website, services, and customer experience

  • Comply with legal obligations and prevent fraud

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

Payment and Security

Payments are processed through secure third-party gateways ([e.g., Stripe, PayPal, Afterpay]).

We do not store your credit card details.

Our website is protected with SSL encryption to ensure your data is secure.

 

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics. You can control or disable cookies through your browser settings, but this may affect site functionality.

 

Third-Party Services

We may use third-party services for payment processing, shipping and order fulfilment, website analytics (e.g.Google Analytics)

These providers have their own privacy policies, and we encourage you to review them.

 

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Under New Zealand privacy laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate information

  • Opt out of marketing communications

To exercise these rights, please contact us at lynnea.mudford@gmail.com.

Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy policy, please contact us:

Email: lynnea.mudford@gmail.com

Phone: 02108201536

Location: Palmerston North, New Zealand

 

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy